香港港龙航空北京等地招聘机场代表

Location

Beijing/Shenzhen/Chengdu/Wuhan/Sanya

 

Key Responsibility

·         Provide customer services at airport, including check in, boarding, ticketing, baggage and ramp handling, deliver “Service Straight from the Heart “on a daily basis.

·         Supervise and support airport ground handling agent to perform in accordance to company standards in all operational areas, ensure safe and on time performance of flights.

·         Handle flight irregularities with utmost customer care.

·         Support airport management to achieve station performance targets.

·         Willing to take up reasonable responsibilities, and work shift duties.

 

Qualification and Experiences

Academic qualifications

·         Tertiary education or equivalent

·         Study in Aviation Service or related field is a distinct advantage

Knowledge, skills and experience

·         Good command of written and spoken English is mandatory.

·         1-2 years solid Customer Service experience, preferably in airlines or airport services.

·         Ability to work independently with good decision-making skills.

·         Good understanding of Company policies and international regulatory procedures and all required local regulatory matters.

·         Strong interpersonal skills.

Working hours

·         Working Hour: On shift according to roster arrangement

 

Application Process

To apply please send CV to sha_pnl@cathaypacific.com ;

Closing date for all applications is 23Aug, 2019.